Return & Refund Policy
At Attirezz , our priority is to deliver high-quality products that meet our customers’ expectations. However, we understand that sometimes situations may arise where a return is necessary. Therefore, we offer a 30-day return policy for all our products. If you are unsatisfied with your purchase, you have the option to return it for a full refund or exchange.
RETURN CONDITIONS:
You may initiate a return for an item(s) within 30 days of receipt under the following conditions:
1.Change of Mind: If you change your mind about your purchase, you are welcome to return the item within the specified 30-day period from the date of delivery, but please ensure it remains unused and in the same condition that you received it.
2.Defective/Damaged/Wrong Item: If you receive an item that is defective or not working as expected, we sincerely apologize for the inconvenience. Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
3.Lost in Transit: If your item is lost in transit and does not reach you, we understand the frustration this can cause. Please reach out to us to initiate a return.
RETURNS (if applicable)
We accept returns on products. Customers have the right to apply for a return within 30 days after the receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with accessories. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate the return process, please email us at support@Attirezz .com with the subject line RETURN REQUEST and your order information. Please note that returns will need to be sent to the following address: [1555 Peachtree Street Ne, Suite 1800, Atlanta, GA 30309]
REFUNDS (if applicable)
Once your returned item(s) is received and inspected, your refund will be processed by the original payment method within 2-3 business days. You will be notified via email when your return has been processed. Be aware that a refund may take up to 7-10 days to appear on your account, depending on your bank or credit card issuer. If more than 15 business days have passed since we’ve approved your return, please contact us at support@Attirezz .com
EXCHANGES (if applicable)
We only replace items if they are defective or damaged.
RETURN SHIPPING COSTS
You will be responsible for paying for your own shipping costs for returning your item. If we request that you return a damaged or wrong product received, please contact us first to confirm the return shipping process. We will provide you with instructions on how to proceed and cover the cost of return shipping if necessary. However, if you decide to return a damaged or wrong product without first contacting us, we may not be able to cover the return shipping fees. If you have any questions about the return process, please contact us at support@Attirezz .com
DAMAGES
We make every effort to deliver your items to you in perfect condition. Unfortunately, items are sometimes damaged in shipping. We recommend that you inspect all items individually once they arrive so that any damage claims can be made immediately. If your item arrives damaged or with parts missing, you must notify us within 48 hours of delivery. We will arrange a prompt replacement of the item. We will also request that you provide photos of any damaged product, along with the product packaging. Please contact our Customer Support and we will be happy to replace the item or send replacement parts as soon as possible. In some instances, it is possible to repair damages and/or defects with replacement parts. When this is the case, we reserve the right to utilize this as a solution.
DEFECTIVE PRODUCTS
Please keep in mind that defective goods (those with factory defects, missing parts, or other problems originating prior to shipment) are handled differently than damaged goods (which are damaged in shipping). We work closely with our suppliers to ensure that quality production and inspection procedures are in place, but sometimes defects do occur. We work with you to resolve these issues, but you must report any product defect within 48 hours of receiving your order.
WARRANTIES
All of our manufacturers guarantee their products with a warranty. Please contact us if you have questions regarding specific product warranties. Please note that all new products come with the manufacturer's warranty. If a product stops working after 30 days, please contact the manufacturer for technical support or to claim the manufacturer's warranty.
RETURN CONDITIONS:
You may initiate a return for an item(s) within 30 days of receipt under the following conditions:
1.Change of Mind: If you change your mind about your purchase, you are welcome to return the item within the specified 30-day period from the date of delivery, but please ensure it remains unused and in the same condition that you received it.
2.Defective/Damaged/Wrong Item: If you receive an item that is defective or not working as expected, we sincerely apologize for the inconvenience. Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
3.Lost in Transit: If your item is lost in transit and does not reach you, we understand the frustration this can cause. Please reach out to us to initiate a return.
RETURNS (if applicable)
We accept returns on products. Customers have the right to apply for a return within 30 days after the receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with accessories. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate the return process, please email us at support@Attirezz .com with the subject line RETURN REQUEST and your order information. Please note that returns will need to be sent to the following address: [1555 Peachtree Street Ne, Suite 1800, Atlanta, GA 30309]
REFUNDS (if applicable)
Once your returned item(s) is received and inspected, your refund will be processed by the original payment method within 2-3 business days. You will be notified via email when your return has been processed. Be aware that a refund may take up to 7-10 days to appear on your account, depending on your bank or credit card issuer. If more than 15 business days have passed since we’ve approved your return, please contact us at support@Attirezz .com
EXCHANGES (if applicable)
We only replace items if they are defective or damaged.
RETURN SHIPPING COSTS
You will be responsible for paying for your own shipping costs for returning your item. If we request that you return a damaged or wrong product received, please contact us first to confirm the return shipping process. We will provide you with instructions on how to proceed and cover the cost of return shipping if necessary. However, if you decide to return a damaged or wrong product without first contacting us, we may not be able to cover the return shipping fees. If you have any questions about the return process, please contact us at support@Attirezz .com
DAMAGES
We make every effort to deliver your items to you in perfect condition. Unfortunately, items are sometimes damaged in shipping. We recommend that you inspect all items individually once they arrive so that any damage claims can be made immediately. If your item arrives damaged or with parts missing, you must notify us within 48 hours of delivery. We will arrange a prompt replacement of the item. We will also request that you provide photos of any damaged product, along with the product packaging. Please contact our Customer Support and we will be happy to replace the item or send replacement parts as soon as possible. In some instances, it is possible to repair damages and/or defects with replacement parts. When this is the case, we reserve the right to utilize this as a solution.
DEFECTIVE PRODUCTS
Please keep in mind that defective goods (those with factory defects, missing parts, or other problems originating prior to shipment) are handled differently than damaged goods (which are damaged in shipping). We work closely with our suppliers to ensure that quality production and inspection procedures are in place, but sometimes defects do occur. We work with you to resolve these issues, but you must report any product defect within 48 hours of receiving your order.
WARRANTIES
All of our manufacturers guarantee their products with a warranty. Please contact us if you have questions regarding specific product warranties. Please note that all new products come with the manufacturer's warranty. If a product stops working after 30 days, please contact the manufacturer for technical support or to claim the manufacturer's warranty.